GP and GP Surgery Awards 2017

 As a result of the success of the awards in 2016 we are presenting them again in 2017.

GP and GP Surgery Awards 2017

Last year we celebrated the positive impact GP surgeries can make for carers by asking carers to nominate their GP and/or GP surgery. Carers were keen to respond. They told us the positives, and in some cases the negatives, from their GP Surgeries.

We want to raise the profile of carers in GP surgeries and share the good practice already happening to inspire, encourage and inform those who are able to support carers further.

What are we asking of you?

It would be greatly appreciated if you could fill out a nomination form and send it back to Becky Hartwell at Carers Gloucestershire. You may not be able to fill out the whole form but anything you can contribute would be gratefully received.

To obtain more information about the awards please contact Becky Hartwell on 01452 386283 or bhartwell@carersgloucestershire.org.uk

You can download a form here or request one from Becky Hartwell.

You can also download our awards poster and awards powerpoint slide to display in your GP Surgery.

The 2017 winners will be announced later in the year. Thank you for your support.


Update on the 2016 awards

The GP Surgery award winner was Brunston and Lydbrook Surgery. Their nominations included:

  • The practice as a whole have been a wonderful support to me from the time my husband was admitted to hospital. I was given support on the phone when I was scared and confused. Since he’s been home the practice has been amazing. Every one of our needs has been met.
  • Always ready to help me with my problems or concerns. Really lovely staff, all of them.
  • Good displays for carers in the surgery. The ‘cared for’ is on a care plan and I can get help quickly if needed. Social prescribing is encouraged. Counselling can be offered. All staff very pleasant and most helpful. You feel they “care”.

The GP winner was Dr Sumathipala, from London Medical Practice. One carer commented that he was very supportive of their health problems as well as those of the cared for. They felt he went above his role as a GP, trying to look at all round health problems.

We also had commendations for Forest Health Centre, Dr Sandford of Brunston Surgery and the Carer Lead Susie Goroll of Brockworth Surgery.

Nominations for the Forest Health Centre included:

  • They’re really flexible and accommodating when needs arise.
  • When my son (who has special needs and is very anxious of medical procedures) needed his flu nasal spray, the practice arranged for the last appointment of the day, the nursing staff changed their clothes and came through to the waiting area to administer the spray.

 Nominations for Dr Sandford, Brunston Surgery, included:

  • Dr Sandford always has time to listen to me and has come out if she’s worried, without me booking a home visit. She is understanding to the needs of the carer and cared for. She also does annual health and wellbeing reviews.

Nominations for Susie Goroll, Brockworth Surgery, included:

  • She has displayed fantastic engagement since starting as a Carer Lead. She has tried to find new ways to support carers in the surgery and make sure they know the services available to them.

The surgeries that didn’t win had inspiring nominations:

  • They listen to the concerns and views of carers, as carers, but also as patients. Treat them like people and encourage them to give their views regarding care of cared for.
  • The whole team, including helpful and polite receptionists, nurses and GPs, display kindness and support.
  • They link with support groups or coffee mornings.
  • I’m able to speak to doctors or triage nurses on the phone.
  • They support the carer and the cared for holistically.
  • They encourage carers to be on the carers register.
  • There are information leaflets available in the surgery for carers.
  • The cost of medication is seen as not as important as the patients’ needs.

We look forward to receiving many more nominations for the 2017 GP and GP Surgery Awards